1. Information We Collect
We collect your name, email, phone number, location (state and city), KYC documents (including ID number and bank details), and transaction history when you use D'SafeMarket.
2. How We Use Your Information
Your information is used to operate the platform, verify your identity, process payments, and provide customer support. We do not sell your personal data to third parties.
3. KYC Documents
KYC documents are stored securely in a private storage bucket. They are only accessed by authorized KYC admin staff for verification purposes.
4. Payment Information
Payment collection is handled by Paystack. D'SafeMarket does not store your card details. Please refer to Paystack's privacy policy for payment data handling. Payouts and refunds are processed manually by D'SafeMarket to your verified bank account.
5. Delivery Information
When an order is shipped, the assigned driver's name and phone number are shared with the buyer, and the buyer's name and phone number are shared with the seller and driver, solely to coordinate delivery.
6. Data Security
We implement industry-standard security measures including Row Level Security (RLS) on all database tables to protect your data.
7. Your Rights
You may request to update or delete your personal information by contacting our support team through the platform.
8. Cookies & Advertising
D'SafeMarket uses essential cookies to maintain your login session. We also use Google AdSense to display ads, which may set cookies to personalize ads and measure performance. You can manage ad personalization through Google's Ads Settings, and learn more about how Google uses data at policies.google.com/technologies/partner-sites.
9. Contact
For privacy concerns contact us through the Support section of the platform.
Effective Date: June 2026